Download Article Explore this Article Steps. Tips and Warnings. Related Articles. Author Info Last Updated: August 10, Find the game you want to ask a question for. Some suggested games are displayed on the page, and you can click on the left and right arrow on the sides to scroll along these suggestions. Select the game. Select an issue. Once you clicked on a game title, a list of commonly asked issues will be displayed at the bottom of the page.
If your issue is listed here, click on the link and the answers to these common issues will be displayed. Select the platform for your game. Not all games are available on all platforms. Select a topic for your issue. Click on the drop-down list and choose the topic that most closely relates to your concern.
You can only use characters to describe it, so be as clear as concise as you can. Click on the Next button to continue. Choose how you would like EA to contact you. Answer HQ is a community site, much like a forum, for all levels of EA players around the globe who wants to share answers or for people like you who have questions to ask or problems that need to be solved.
This is the quickest way to answer your questions, but you may have to wait a while before you can talk to a representative, especially when there are a lot of people trying to ask for support through live chat.
E-mail—For this option, just enter your first and last name, the e-mail address you want to receive the their response at, and additional information you want to add about the issue. EA will send its response to the e-mail address you provided. Write down the ticket ID. Me too. Message 1 of 7 23, Views. Message 2 of 7 23, Views. Message 3 of 7 23, Views. February I just want to call I don't have the time to go on a hunt just to get some help, I want to speak with someone because I know my user log in and it is still asking me to install helper I want to speak with someone on the phone don't they understand how frustrating there system is why is it so difficult to find help I payed a lot for my games and know you are taking away from me and I can't do anything because it docent have a stupid forget you password or its so difficult to find there number why can't I just play my game with no stress of having to put in this password constantly.
Message 4 of 7 17, Views. Message 5 of 7 17, Views. Message 6 of 7 17, Views. Retro-Pathfinde r. March Thread is locked. Writing in old threads is prohibited by AHQ rules. Don'ts Spam or flood boards. Spamming can include: Bumping threads or messages: Doing this once or twice is fine.
Multiple bumps in a short period of time is considered spamming. Unfortunately, your help page is awful. I have searching for a way to write for about 40 minutes. Never I have died on one shot, from a considerable distance and killed by a heavy gun or other weapons that have no distance. November If you are having an issue that you require assistance with then please create a new thread with as much information as possible.
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Showing results for. Search instead for. Do you mean. How to write Email for EA support? Zombies Plants vs. Zombies 2 Plants vs. Zombies Heroes Other Plants vs. So how do I write EA an Email?
Because this is simply unacceptable!
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